This Privacy Policy applies to all users of our website which is used to access and purchase our products and services.
The purpose of this Privacy Policy is to set out how, why, and when Uniq FC Innovations uses your Personal Information so as to comply with the Protection of Personal Information Act 4 of 2013 (“POPI”).
It is important that you read this Privacy Policy together with our other terms and conditions, privacy notices, or policies we may provide from time to time when we collect or use your Personal Information. Further, please pay special attention to the clauses in this Privacy Policy that appear in similar text and style (i.e. bold) which:
May limit the risk or liability of Uniq FC Innovations or a third party;
May create risk or liability for the user;
May compel the user to indemnify Uniq FC Innovations or a third party; and/or
Serve as an acknowledgement, by the user, of a fact.
We respect your privacy and take the protection of Personal Information very seriously. We strive to deliver excellent service every time you shop with us, and to do this, we need to use some of your Personal Information. This Privacy Policy describes how we handle the Personal Information we collect about you and/or receive from you. By using our website, you agree to the processing of your Personal Information as set out in this Privacy Policy.
In this Privacy Policy, the terms –
“Personal Information”, and “process/processing” bear the same meanings as set out in POPI.
“we”, “us” or “our” refers to Uniq FC Innovations.
“you” and “your” refers to every person that accesses or uses our website also referred to as a user.
“Registered user(s)” refers to anyone registered on our platforms and has provided us with a unique username and password as well as other Personal Information in order to order goods on our website.
IF YOU ARE BELOW THE AGE OF 18
If you are below the age of 18 years, you must always get permission from your parent or guardian before you use our website or give us your Personal Information. We may check that your parent or guardian has given you such permission. If we are not able to verify such permission, or if a parent or guardian confirms that you do not have their permission, you may not use our website.
WHAT PERSONAL INFORMATION WE COLLECT AND PROCESS
Uniq FC Innovations processes Personal Information in a manner that is reasonable, adequate, relevant, non-excessive and purpose-specific. When you become a registered user, we must collect and process your Personal Information to render our services to you.
When you register, we may collect the following:
Name and surname
Email address
Physical and billing address
Mobile phone number
Online identifiers
You warrant that the information you provide is accurate, current, true, and correct, and that it does not misrepresent your identity.
INFORMATION FROM USING OUR WEBSITE
When you access our website, whether or not you are a registered user, we process information such as:
Log information and online identifiers
Device and browser data
IP address and geographic location
Social media and third-party data
WHY DO WE PROCESS YOUR PERSONAL INFORMATION?
We process Personal Information to:
Identify and verify you
Create and manage your account
Fulfill contracts and deliver goods
Provide customer support
Communicate updates and promotional information (if you’ve opted in)
Conduct internal research (anonymized)
Meet legal and regulatory requirements
RETENTION AND RESTRICTION OF RECORDS
We retain Personal Information:
As long as required to provide services
As long as legally required
For the duration of our contractual relationship
As long as consent is valid
WHO ELSE GETS TO PROCESS YOUR PERSONAL INFORMATION
We do not sell your Personal Information.
We may share it with:
Our employees
Law enforcement or regulators (when legally required)
Purchasers during business transfers
Service providers (under strict contract)
Product suppliers (to facilitate delivery or support)
SENDING YOUR PERSONAL INFORMATION OUTSIDE SOUTH AFRICA
We do not share your Personal Information outside South Africa.
SECURING YOUR PERSONAL INFORMATION
We implement appropriate security measures, including:
Physical and digital safeguards
Controlled access and monitoring
Encryption and secure storage
Breach detection and remediation
Binding third-party agreements
Uniq FC Innovations is not responsible for Personal Information you share directly with third parties.
KNOW YOUR RIGHTS
You may:
View, correct, or update your Personal Information
Request a copy of your Personal Information
Request deletion or destruction of your data
Be informed of changes or breaches
Submit a complaint to the Information Regulator
All requests are subject to verification of identity.
HOW TO LODGE A COMPLAINT WITH THE INFORMATION REGULATOR
You may file complaints regarding this Privacy Policy or our use of Personal Information with the Information Regulator:
Website: https://justice.gov.za/inforeg/